Mike Sanchez – Medium

Mike Sanchez

On WeWork and the recipe for success

“How much of your success do you attribute to luck and how much to hard work?”

2 min readNov 21, 2023

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On WeWork and the recipe for success

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Mike Sanchez

Starbucks, A Customer Experience Company

4 min readNov 14, 2023

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Starbucks, A Customer Experience Company

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Mike Sanchez

Foresight is also 20/20

How our biases can blind us from reality

3 min readSep 27, 2022

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Foresight is also 20/20

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Mike Sanchez

The Hard Truth About Customer Service

What is the job of customer service? A quick Google search returns supports customers by providing helpful information, answering…

6 min readApr 8, 2021

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The Hard Truth About Customer Service

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Mike Sanchez

To Really Solve Problems, Make Them Disappear — Written by Mike

If you’ve ever heard of or read the Upstream Parable, you already know where I’m going with this. But for those who haven’t, let me have a…

5 min readOct 8, 2020

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To Really Solve Problems, Make Them Disappear — Written by Mike

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Mike Sanchez

Leave the Damn Kids Alone

One morning, as I was reading articles on my computer, I saw our 11-year-old in my peripheral vision sitting on the floor and staring…

4 min readJul 29, 2020

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Leave the Damn Kids Alone

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Mike Sanchez

How To Have Better Conversations In The Time Of Social Distress

Going through one’s Facebook feed these days seem to produce more stress than the usual entertainment it provides. The omnipresent…

3 min readApr 11, 2020

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How To Have Better Conversations In The Time Of Social Distress

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Mike Sanchez

Of Failures and New Beginnings

I started the year 2019 with the goal of launching yet another startup. I thought to myself: I’ve worked in several successful startups…

7 min readAug 24, 2019

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Of Failures and New Beginnings

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Mike Sanchez

Untitled 2018 Year-ender

I didn’t plan on writing anything to end 2018. My wife had already done an amazing job writing about what we’re up against this coming…

4 min readDec 31, 2018

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Untitled 2018 Year-ender

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Mike Sanchez

Peaks, Valleys, and Troughs

The landlord was kicking us out. Our lease had expired and our small startup company needed to hit the road soon. He was nice enough to…

9 min readDec 21, 2018

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Peaks, Valleys, and Troughs

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Mike Sanchez

Mike Sanchez

Married to one amazing woman. Dad to two humans & one Chihuahua. Jack of some trades. Chronic overthinker. 3x failed startup founder. INFJ AF. Views my own.

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